Frequently Asked Questions
Here you’ll find answers to the questions we are asked most often. Whether you’re curious about our services, policies, or how to make the most of your experience, this section is designed to provide clear and helpful information quickly.
QUESTIONS
ANSWERS
What venues are available on the property?
We have three main venues on the property – our Main Venue, Conference Hall, and Boma Area. In addition, we have a beautiful chapel and a garden space that can also be set up for functions.
Is self-catering and bringing our own alcohol allowed?
Self-catering is allowed; however, please note that our kitchen facilities may not be used. All food must be prepared and brought in ready to serve. Guests are not permitted to bring their own drinks onto the property, as there are fully stocked bars available on-site.
How do I book a viewing?
To book a viewing, simply contact us at +27 67 450 6037 or email us at venue@mercytreemanor.co.za. Please note that viewings take place on weekdays between 9:00 AM and 5:00 PM, and each viewing session lasts approximately 45 minutes.
Is there secure parking available?
Yes, we offer secure parking on the premises. All vehicles are parked safely inside our gated property.
How many rooms does your guest house have?
Our guest house features 15 comfortable rooms, each with double beds. Two of the rooms include a bath, while the remaining rooms are equipped with showers.